Privacy Policy

We collect information you provide directly to us:

• Account Information: Your name, email, company, and password (hashed and salted by Supabase Auth). • Profile Information: Preferred language and any settings you configure. • Usage Information: Technical logs including IP address, browser type, pages visited, and time spent. • Payment Information: Processed through PayPal. We never directly access your credit card or bank details. • Messages: If you contact us, we store your message and our reply. • Document Metadata: Filename, file size, and upload timestamp. The documents themselves are processed client-side and not stored on our servers unless you opt into a cloud service.

We use your information to:

• Provide and improve the service • Process your subscription and payments • Send you transactional emails (password reset, receipt confirmation, trial reminders) • Respond to your messages and support requests • Analyze usage patterns to improve product quality • Detect and prevent fraud or abuse • Comply with legal obligations

Most conversions (PDF/Image to Word, Image to PDF) run entirely in your browser. Your files are not uploaded to us. Only your browser processes them.

Text recognition (OCR) uses Tesseract.js, which also runs in your browser. The recognition engine and language files are downloaded from a public CDN, but your document is never sent to anyone else.

Your data is stored in Supabase, a PostgreSQL database with:

• Encryption at rest • Row-level security policies that prevent other users from accessing your data • Automated daily backups • All communication over HTTPS

We follow industry best practices for data protection, including the principle of data minimization—we only store what is necessary to provide the service.

We do not sell or rent your personal data to third parties. We share data only as necessary to:

• Provide the service (e.g., PayPal for payment processing, Supabase for data storage) • Comply with legal requests from authorities • Protect against fraud or security threats

All service providers we use are contractually bound to keep your data confidential and use it only for the purposes we specify.

Depending on your location, you may have rights to:

• Access: Request a copy of the data we hold about you • Correction: Request that we correct inaccurate data • Deletion: Request that we delete your data (right to be forgotten) • Portability: Request your data in a portable format • Withdrawal of Consent: Opt out of marketing communications at any time

To exercise these rights, contact us using the contact form on this website.

We use cookies for:

• Essential: Session management, security, and remembering your login • Preferences: Remembering your language choice and interface preferences • Analytics (optional): Anonymous usage statistics to help us improve the product

You can manage cookie preferences through the banner on this website. Essential cookies cannot be disabled as they are required for the service to function.

We retain your account data for as long as you maintain an active account. When you delete your account, all associated data is deleted within 30 days, except where we are legally required to retain it (e.g., for tax purposes).

Uploaded documents are kept for 24 hours after conversion, then automatically deleted. Contact messages are kept indefinitely to provide a record of your correspondence with us.

This website contains links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

We may update this privacy policy from time to time. Changes are effective immediately upon posting. We will notify you of significant changes via email or a prominent notice on the website.

If you have questions about this privacy policy or how we handle your data, please contact us using the contact form with the subject "Privacy".